One Point One Solutions Ltd

One Point One Solutions Limited engages in the customer life cycle management, business process management, and technology servicing activities in India. The company provides contact center services, such as sales and leads generation, customer care, and debt management and collections services. It offers back-office services, including email and content management, chat bot solutions, and social media management services. In addition, the company provides business solutions, such as workflow management, speech analytics, process automation, and quality monitoring services; and security and compliance services, IT infrastructure services, and omni channel solutions. Further, it offers CX Management; trust and safety services comprising content moderation, fraud and scam detection, video moderation, and UGC moderation for social media; supply chain and operations management; digital transformation and automation; finance and accounting outsourcing; creator economy support; healthcare litigation support solutions; and IT support and custom development services. Additionally, the company offers intelligent OCR menu processing; and ITLytics, a data analytics platform that integrates with any data source to deliver actionable insights. It serves banking and financial, telecom, insurance, airlines, consumer durables, FMCG, retail, e-commerce, travel, and hospitality industries. The company was incorporated in 2008 and is headquartered in Navi Mumbai, India.