Cancellation & Refund Policy

1. What this covers

This policy covers payments for Stage2Stocks Pro. Payments are processed by Razorpay; we never see or store your card or UPI details. Prices are shown in Indian rupees before you pay.

2. How Pro is billed

Pro is a subscription, monthly or yearly. You pay the plan price when you subscribe, and again at the start of each new period, until you cancel — for up to 10 years, the longest a payment mandate can run; after that you would simply subscribe again.

If you already have Pro when you pay again, the new period starts when your current one ends — you never lose days you have paid for.

3. Cancelling

You can cancel at any time from Plan & billing in your account. It takes effect straight away: no further payments are taken. You keep Pro until the end of the period you have already paid for; it is not cut short, and it does not renew again.

Stopping the mandate from your UPI app or bank has the same effect.

4. Refunds

Payments are non-refundable. When you pay for a period, you get Pro for that whole period, so we do not refund a period once it has been paid for — including a partly used month or year — and we do not refund unused time after you cancel.

If you were charged twice for the same period, or charged because of a technical error on our side, write to us at hello@stage2stocks.com within 30 days and we will refund the extra charge.

Any refund goes back to the original payment method; banks usually take 5–7 working days to show it. A refunded payment ends Pro straight away.

5. If a renewal payment fails

If a renewal payment does not go through, Razorpay tries again over the following days, and Pro stays on for up to 7 days while it does. If the payment still cannot be taken, the subscription stops and Pro ends — at the latest when those 7 days are up. Nothing further is charged.

6. Price changes

If our prices change, the new prices apply to new purchases. A subscription keeps renewing at the price you signed up for; if that ever has to change, we will email you well in advance, and you can cancel before it does.

7. Receipts

We email a receipt for every payment, and every receipt is also in Plan & billing. Receipts are payment receipts, not tax invoices.

8. Questions

If something about a payment looks wrong, please write to us at hello@stage2stocks.com before raising a dispute with your bank — it is usually the quickest way to sort it out.